At Insurance Payment, we are committed to providing reliable and secure insurance and payment services. If you are not fully satisfied with our services, the following refund policy applies:
1. Eligibility for Refunds
Refunds may be considered under these conditions:
Cancellation of your insurance policy within the applicable cooling-off period stated in your policy terms.
A payment processing error has occurred.
Services were delivered incorrectly or in violation of our agreement.
Each request will be reviewed individually for eligibility.
2. Cooling-Off Period
If you cancel your policy or service within the designated cooling-off period (typically 10 to 30 days from purchase or agreement), you may be eligible for a full refund. Please check your insurance plan for the exact period, as it may vary.
3. Non-Refundable Items
The following are generally non-refundable:
Payments made after the cooling-off period.
Customized services or products tailored to individual specifications.
Administrative or processing fees related to your insurance payment.
4. Refund Processing
Approved refunds will be issued via the original payment method. Depending on your financial institution, it may take 7–15 business days for the refund to appear in your account.
5. Exceptions
Insurance Payment reserves the right to decline refund requests in cases involving fraud, abuse, or violations of our Terms & Conditions.
6. Changes to This Policy
We may update or revise this Refund Policy at any time. Any changes will be posted here with the updated effective date.
By making a payment through Insurance Payment, you acknowledge and agree to the terms of this Refund Policy.
Contact Us
For questions or refund requests, please contact:
Insurance Payment
Email: info@insurancepayment.online
